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AI can do a passable job transcribing what one person says. Add multiple voices and tangents, things get a lot murkier.
In this Footnote article for HBR, an e-commerce expert explains what the future of retail will look like after the pandemic.
If it’s not deployed wisely, artificial intelligence can turn consumers off.
Here are four research-based approaches for using digital technology to reconnect with customers.
Everything from plastics to cosmetics leach chemicals into your home. Here’s how to purge it.
Landlords don’t always act rationally, but research shows how they might adjust to a reopening society.
In this article for Entrepreneur, hospitality researchers from Michigan State explain how restaurants can win back customers after the pandemic.
While artificial intelligence and data-driven technologies are powerful, they can never master the mysterious impulses of human creativity that lead to breakthrough innovation.
In this article for Fast Company, an innovation expert from Babson College explains why now is the time to start shaping your company’s success in the post-pandemic future.
Facebook and Twitter are stuck playing whack-a-mole against inauthentic accounts. Here’s how they can change the game.