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JaeMin Cha

JaeMin Cha

Associate Professor of Foodservice Management, The School of Hospitality Business
Michigan State University

Disciplines: Business

JaeMin Cha is an associate professor of foodservice management in The School of Hospitality Business in Eli Broad College of Business at Michigan State University. Her research currently focuses on service climate in foodservice operations, sustainability, food safety, and emotional intelligence. Her research has been published in both of academic and industry journals, including Journal of Hospitality and Tourism Research, International Journal of Hospitality Management, and Cornell Quarterly. Her collaborative handwashing study has been covered widely in the numerous media outlets, including the Wall Street Journal, New York Times, USA Today,  and CNN.

Articles

This Is What People Want in a Post-Pandemic Restaurant Experience
Dining Dos & Don'ts

This Is What People Want in a Post-Pandemic Restaurant Experience

By JaeMin Cha and Carl Borchgrevink, Michigan State University April 28, 2021

Declining Covid-19 cases and expanding vaccination efforts offer a glimmer of hope for the industry's comeback, but restaurants hoping to win over new patrons should keep safety top of mind.

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