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Michael Ketzenberg

Michael Ketzenberg

Professor of Information and Operations Management, Mays Business School
Texas A&M University

Disciplines: Business

Michael Ketzenberg is a Professor of Information and Operations Management at the Mays Business School at Texas A&M University and also holds a courtesy appointment with the Department of Finance. His research falls under the umbrella of supply chain management and focuses on the value and use of information for inventory management and management of closed loop supply chains, with significant overlap between the two. Michael also has broad interest in data analytics, with particular emphasis on machine learning applications in the area of FinTech. Dr. Ketzenberg’s research work has been published in several academic journals, among them, Harvard Business Review, Production and Operations Management, European Journal of Operational Research, and Journal of Operations Management. Prior to joining the Mays faculty, Professor Ketzenberg taught for six years at Colorado State University and for one year at George Mason University. He has over eight years of professional work experience as a project manager and systems developer.

Articles

How "Buy Online, Pick Up In-Store" Gives Retailers an Edge
Future of E-commerce

How "Buy Online, Pick Up In-Store" Gives Retailers an Edge

By Michael Ketzenberg, Texas A&M, and M. Serkan Akturk, Clemson University May 25, 2021

The pandemic rapidly accelerated the digital transformation of retail — but as lockdowns come to an end and the economy recovers, many firms are wondering what the future will hold.

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