The past year has seen leaps forward in artificial intelligence. Millions of people are suddenly having human-like conversations with the AI-powered chatbot ChatGPT and using apps like Lensa to make machine-generated portraits. ChatGPT recently passed a professor’s MBA exam. And a computer scientist even created text and illustrations for an entire children’s book using AI.
AI is taking over our workplaces, too. It makes people’s jobs easier by automating routine tasks and synthesizing and summarizing information. While some employees welcome the efficiency gains, others fear the day when technology may replace them entirely. There’s even speculation that the recent spate of tech layoffs may be connected to the increasing automation of tasks in departments like HR. Experts are also concerned about the risks of AI being used to surveil employees and algorithms that reproduce the worst of our human biases.
Each futuristic advance in AI technology bumps up against age-old human psychology, leading us to react in complicated, often contradictory ways.
Read the full article at Fast Company.
This article was produced by Footnote in partnership with USC Marshall School of Business.
