In recent months, there’s been an explosion of interest in ChatGPT and other generative AI technologies like DALL-E 2 and Google’s Bard. You may have tried out some of these tools yourself or heard of colleagues or competitors using them.
Whether you’re a business leader, manager, or employee, your list of AI concerns and curiosities is probably endless—and you’re not alone. Everyone seems to be scrambling to figure out what ChatGPT means for the future of their work and how to use it effectively and ethically. As generative AI begins to disrupt almost every job and industry, it’s critical to get out ahead of the uncertainty and chart a path forward.
I’ve spent years studying technology and communication in the workplace. Over the past few months, I’ve been speaking to and surveying employees and business leaders across the country about how they’re using ChatGPT and how their organizations are developing AI norms and guidelines. Fortunately, there are concrete steps, rooted in trust and transparency, that you can take to build policies for your organization and harness AI’s benefits while avoiding its pitfalls.
Read the full article at Fast Company.
This article was produced by Footnote in partnership with University of California Marshall School of Business.