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Consumer behavior

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BRAND LOYALTY

To Build Love for Your Brand, Focus on Customer Experience and Innovation

Hang Nguyen, Michigan State UniversityFebruary 14, 2023November 1, 2023
Women Shopping
Future of E-commerce

How “Buy Online, Pick Up In-Store” Gives Retailers an Edge

Michael Ketzenberg, Texas A&M, and M. Serkan Akturk, Clemson UniversityMay 25, 2021August 25, 2021
dining
Dining Dos & Don'ts

This Is What People Want in a Post-Pandemic Restaurant Experience

JaeMin Cha and Carl Borchgrevink, Michigan State UniversityApril 28, 2021August 25, 2021
intuition
Eradicating Irrationality

Combating Bad Intuitions With Good Science

Dan Ariely, Duke UniversityJune 18, 2014May 22, 2017
Better Business

The Benefits Of Buying Local

Dawn King, Brown University & Joseph Ilacqua, Bryant UniversityMay 6, 2014October 17, 2018
theater seats
Misdirected Money

Why We Try (And Fail) To Keep Sunk Costs Afloat

Suzannah Weiss, FootnoteFebruary 28, 2014May 17, 2017
Best Foot Forward

Red Sneakers & Sweatshirts: The Surprising Upside Of Standing Out

Silvia Bellezza, Francesca Gino & Anat Keinan, Harvard Business SchoolJanuary 22, 2014May 19, 2017

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